Question 1

Why did my garage door make a loud bang and stop working?

Accepted Answer

This is likely a broken, high-tension spring (standard springs last 3–5 years).

Question 2

Why won't my door close/reverses immediately?

Accepted Answer

Check for blocked or misaligned safety sensors at the base of the track.

Question 3

How often should I service my garage door?

Accepted Answer

Having your garage door serviced at least once a year is a good idea. Regular maintenance ensures the door is functioning properly and extends its lifespan. Here are some tips for garage maintenance and prevention to help you get the most out of your investment

Question 4

How can I maintain my door?

Accepted Answer

Lubricate moving parts (rollers, hinges, springs) with silicone spray every six months.

Question 5

Should I replace both springs if only one breaks?

Accepted Answer

Yes, they are installed in pairs and experience similar stress.

Question 6

What is the lifespan of a door?

Accepted Answer

A well-maintained door can last 15–30 years.

Question 7

Why is my garage door making a loud noise?

Accepted Answer

Loud noises can be caused by a variety of issues, including worn-out rollers, loose hardware, or a lack of lubrication. Check for any visible problems and consider scheduling a professional inspection

Question 8

My garage door won’t open or close. What should I do?

Accepted Answer

First, check if there is anything blocking the sensors or the door tracks. Ensure that the remote batteries are not dead and that the opener is plugged in. If these don’t resolve the issue, there might be a problem with the opener itself or the springs, so you may need a professional to assess.

Frequently asked questions